Dear Fran and Staff,
We just wanted you to know what a pleasure it was to have Josh working at our house recently. This was our second time having him work on a project and we couldn't have been more pleased. He was there we he said he would be and worked efficiently and with regard for the other workmen on the project. In short, he was everything you’d want someone providing a service like yours to be. His manner and work habits left no doubt that his work would be equally high-quality.
When we need work in the future, you can be assured we’ll be calling you - and asking for Josh.
Paul & Arden,
Dear Fran, ASAP Services,
Thanks so much for your prompt reply and excellent services. As usual, Josh took care of our needs in a timely and skillful manner.
It comforts me to know that you are there when we need you.
We had our air conditioner checked out today and along with that Dave informed us about the Basic Service plan that could help us with maintaining our equipment as well as saving us some money. That was so helpful and I signed us up. $99.00 was so much cheaper than the last company we had and the service from Dave today was so much better than we have ever had from the other company. We were able to have some service on my father’s toilet and had some other issues checked out as well!
I felt so secure with Dave Williams and his abilities as well as with Eric’s with the generator! We are so grateful for your company and it’s people. My parents are seniors and I feel very comfortable letting this company into our home and trusting them with not only our facilities but being in the house with my parents.
In closing I think that it is really important to mention Jen whom about now seems like a member of the family! I call and get the help I need from a very well informed employee as well as from a woman whom has stellar manners and caring abilities. I hope ‘that she stays with ASAP for a long time. What a gift this company has been given with have her as an employee. I feel it is such an honor to be able to work with someone of her caliber.
Thanks for being there for us and thanks for being the company that you are!!!
Josh was just there working and he wants you to know how wonderful Josh was and he is very impressed with your company.
Dear Mr. Naida / ASAP Services
I’m writing to commend your employee, Josh for his excellent and professional services. He certainly is a wonderful representative of your company. He covered his shoes upon entering the house (which is completely carpeted). Next, he made sure the bathroom floor was adequately covered. He reviewed my problem and then started his repair work.
A decision was made to replace the toilet but I was concerned that a new one would not adequately cover my new carpet. Josh took measurements and because it was so close, he returned with two toilet receptacles so that I would be assured the carpet was covered. He made the right decision because one receptacle did not quite cover the opening left my original toilet.
I sincerely appreciate the effort he took to satisfy my concerns. In my opinion he went the extra mile to satisfy his customer- something many don’t bother to do these days.
A few days later, I had another problem requiring a plumber and, because of my first experience with Josh, I chose to call your company again. I believe you have a top rated service…Incidentally I was a Manager at a Medical Center for years and feel I am qualified to recognize quality when I see it.
Thank you for your excellent service!